+255 767 991-245
Skype: waghilllodge
Terms & Conditions

PAYMENT TERMS:

  • Deposit of 10% when making a confirmed booking, with the balance to be paid on arrival at the offices of Wag Hill.
  • Mastercard & Visa incurs a 5% charge.
  • Maximum occupancy in bungalows is 5 couples or 10 singles.
  • Minimum occupancy 2 adults.
  • 48 hours notice required for bookings


STANDARD BOOKINGS:

Bookings should be made by e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

A deposit of 10% should be paid to confirm a reservation.

For advance bookings, the balance of the payment should be made at least 14 days before arrival.

Late bookings will be paid in full on arrival.

A minimum of 48 hours notice required for bookings.

BOOKINGS PROCEDURE:

Bookings should be made by e-mail to Mr Andy Murray at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by
telephone on +255 (0)767 991-245.

All bookings must include the following information;

a. Name and contact details of client.

b. Number of adults and children with ages. (0-5 yrs infant, 6-12 yrs child, 13yrs + adult).

c. Room type; Single, double, family

d. Meal plan; All Inclusive OR Self Catering. Any special requirements.

e. Date & estimated time of arrival.

f. Planned method of payment.

METHOD OF PAYMENT:

Cash in USD (notes must be year 2001 or newer), TZS, GBP or Euro.

MasterCard & Visa accepted (5% charge). Required information, name of card holder, card number, expiry date, security number, billing address.

**Travellers cheques & Personal Cheques we do not accept.

CANCELLATIONS:

60 days or more notice:  Full refund

59 to 30 days notice: 50% refund

29 to 14 days notice: 25% refund

Less than 14 days notice: No refund

Time period measured from 18.00 on day of arrival.

OTHER ITEMS:

Any disputes or disagreements about reservations, payments or quality of service should be brought to the attention of the Management of Wag Hill Limited during the stay or within seven (7) days of departing.

All prices are in USD. Payment can be made in other currencies at the discretion of the administration of Wag Hill Limited and at an exchange rate determined by the administration.

Prices include all taxes.

Wag Hill Limited reserves the right to change theses terms and conditions as and when required.